DialBunny
DialBunny - Choose When Clients Can Call With The Calendar Feature

In the digital age, where communication is constant, unwanted calls can disrupt workflows, drain energy, and even pose security risks. For WordPress site owners whether they are solopreneurs, e-commerce operators, or agency leads, managing inbound calls efficiently is crucial to maintaining productivity and professionalism. Enter DialBunny, the call center plugin that allows you to make inbound and outbound phone calls and texts right from your WordPress dashboard. It goes beyond basic telephony to offer robust tools for call control. With features like instant blocking of specified contacts and customizable timetables to restrict calls outside business hours, DialBunny ensures your dashboard remains a sanctuary for focused work. Our lightweight plugin (available as a one-time purchase) has become a go-to for users seeking seamless, server-side communication without the hassle of external apps.

Released with ongoing updates through the WordPress repository, DialBunny leverages Twilio’s reliable API to embed call management directly into your site’s core. No more fielding robocalls during dinner or emergency queries at midnight, DialBunny puts you in command. In this article, we’ll explore how its blocking and scheduling capabilities transform chaotic inboxes into controlled, efficient systems, all while keeping everything centralized on your WordPress server.

Why Call Control Matters: The Hidden Cost of Unmanaged Communications

Before diving into DialBunny’s toolkit, consider the stakes. Studies show that unwanted calls cost businesses billions annually in lost time and frustration. Think of spam from telemarketers, aggressive cold callers, or even ex-clients testing boundaries. Without boundaries, your business line becomes a free-for-all, blurring work-life lines and eroding focus. A dedicated business phone solution isn’t just about answering calls; it’s about curating who gets through and when. DialBunny addresses this head-on, integrating anti-spam measures and time-based routing to foster healthier interactions. By running on your existing WordPress server, it eliminates the need for separate VoIP hardware, ensuring low latency and easy scalability as your site grows.

Blocking Unwanted Callers: Reclaim Your Line with One Click

DialBunny’s blocking feature is a lifesaver for anyone tired of persistent nuisances. Integrated into the contact management system, it allows you to swiftly identify and neutralize unwanted callers without disrupting your flow.

How It Works

  • Manual Blocking: From the DialBunny > Contacts tab, select the offender and toggle the “Block” option. This adds them to a private blacklist, preventing future inbound calls or texts from ringing through.

It’s proactive yet simple, no coding required. For instance, a real estate agent might block aggressive leads post-showing, while an e-commerce owner nixes fraudulent return callers. The result? A cleaner call log, fewer distractions, and more bandwidth for high-value conversations.

Creating and Editing Timetables: Set Boundaries Like a Pro

Nothing screams “professional” like respecting business hours, yet without automation, enforcing them is a manual nightmare. DialBunny’s timetable feature automates this, routing or silencing calls to align with your schedule, ensuring you’re only reachable when ready.

Building Your First Timetable

  1. Access the Tool: Head to DialBunny > Timetable in your dashboard. The intuitive interface mimics a very simple calendar app.
  2. Define Hours: Set daily or weekly parameters—e.g., Monday-Friday, 9 AM-5 PM EST.
  3. Actions for Off-Hours: Choose from options like:
    • Auto-Reject: Silently drop calls, logging them for review.
    • Auto Responses: Forward to a custom greeting (“We’re closed, please call back later!”).
    • AI Handover: Integrate with Vapi (as explored in prior articles) for an AI assistant to handle basics, then notify you via SMS.
  4. Save and Activate: Toggle it live; changes propagate instantly via Twilio webhooks.

Editing on the Fly

Need to adjust for a late meeting? Edit the timetable in seconds and extend hours and add exceptions. You can also adjust the time zone to meet your location specific timeframe’s.

Seamless Integration: All on Your WordPress Server

What sets DialBunny apart is its abillity to run straight from your WordPress Dashboard. Running on your site’s server means secure, low-overhead operation. HTTPS handles WebRTC for crystal-clear audio, and everything syncs with your contacts and logs.

DialBunny, Your Gateway to Stress-Free Calling

In a world of relentless connectivity, DialBunny delivers the control every WordPress business craves. By effortlessly blocking unwanted callers and enforcing timetables, it safeguards your time, enhances professionalism, and integrates flawlessly into your site’s heartbeat. No more midnight rings or spam overload, just focused, effective communication that drives growth.