© DialBunny Official 2025
In today’s fast-paced digital world, business owners and content creators are constantly juggling multiple tools to stay connected with customers. What if you could streamline your communications by handling phone calls and texts right from your WordPress dashboard? Enter DialBunny, a lightweight WordPress plugin that transforms your site into a full-fledged call center. Powered by Twilio, DialBunny lets you make outbound calls, answer incoming ones, and manage SMS, all without ever leaving your admin panel. Whether you’re a solopreneur running an e-commerce store or a team managing client inquiries, this plugin eliminates the need for separate apps or hardware, saving you time and reducing overhead.
Released and actively updated as of 2025, DialBunny has garnered praise for its ease of use and seamless integration. In this article, we’ll dive into what makes DialBunny tick, how to set it up, and why it’s a game-changer for WordPress users looking to supercharge their customer interactions.
DialBunny is a WordPress plugin that bridges the gap between your content management system and telephony services. At its core, it leverages Twilio’s robust API to enable real-time voice and SMS communications directly within WordPress. No more switching between your phone, and dashboard everything happens in one place.
The plugin requires an active Twilio account (with a funded balance for calls and texts), but once connected, it handles the heavy lifting. It’s not affiliated with Twilio but adheres to their terms of service, ensuring compliance and reliability. As of July 2025, early adopters have hailed it as “super easy” with “great features,” noting it’s far cheaper than dedicated call center software.
DialBunny isn’t just about picking up the phone—it’s packed with tools to make your communications smarter and more efficient. Here’s a breakdown of its standout capabilities:
DialBunny lets you initiate outbound calls with a single click directly from your WordPress dashboard, either by entering a number or selecting a saved contact and using your Twilio-powered phone number. Incoming calls trigger instant notifications in your WordPress admin dashboard, allowing you to answer right from your browser using your computer’s microphone and speakers, with no downloads or extensions required.
You can send and receive text messages without ever leaving the interface, making it easy to reply quickly or broadcast updates to leads and customers. Conversations are neatly organized into threaded views, giving you a familiar, messaging-app-style experience for tracking ongoing discussions.
DialBunny includes built in contact management, allowing you to add, edit, or block numbers to keep your database organized and spam-free. Detailed call logs show timestamps, and who called, helping you analyze interactions and follow up more effectively.
With the timetable feature, you can define your business hours and automatically block or reroute calls outside of them. For after hours coverage, DialBunny supports automated text-to-speech responses and an AI voice assistant that can answer FAQs, handle basic inquiries, and even book appointments, ensuring no call or lead is missed.
These features make DialBunny ideal for service-based businesses, like consultants, real estate agents, or support teams, where quick responses can make or break a deal.
Getting DialBunny up and running is straightforward, taking just minutes if you have a Twilio account ready.
Before installing DialBunny, make sure your environment is ready. You’ll need a WordPress site hosted on a server running PHP 8.1 or higher, MySQL 5.6 or newer, and the cURL extension enabled. A custom domain with HTTPS is required to ensure secure call handling, and you should have an active Twilio account with sufficient account credits.
To install the plugin, log into your WordPress dashboard and go to Plugins > Add New, then search for “DialBunny” in the official repository. Install and activate the plugin, after which a new DialBunny menu item will appear in your dashboard. From there, navigate to DialBunny > Settings and enter your Twilio Account SID and Auth Token from the Twilio console. Assign your Twilio phone number for handling calls and texts, save your changes, and make a quick outbound test call to confirm that audio is working correctly.
For advanced tweaks, like enabling the AI assistant or custom timetables, refer to the plugin’s documentation on our official site. Pro tip: Start with a test call to your own mobile to ensure everything flows smoothly.
Imagine you’re updating a blog post and a client calls in. Instead of pausing to grab your phone, a notification pops up in the DialBunny dashboard. You click “Answer,” and the call connects via WebRTC and your browser handles the audio stream securely.
For outbound: From the contacts tab, select a lead, hit “Call,” and dial away. Post-call, the log auto-saves details for reference. If you’re offline, the AI steps in: “Hi, this is [Your Business]. I’m currently unavailable, how can I assist you today?” It can transcribe queries, schedule via integrated calendars, or route to voicemail.
This browser-based approach means you can manage calls from any device with a WordPress login, whether it’s your laptop at the office or a tablet on the go.
Why choose DialBunny over traditional VoIP apps? For starters, it’s natively embedded in WordPress, cutting context-switching costs. Users report saving hours monthly by consolidating tools, and the AI features add a layer of 24/7 professionalism without extra hires.
DialBunny is well suited for a variety of use cases across different organizations. E-commerce sites can use it to handle order confirmations, delivery questions, or customer support inquiries in real time. Agencies benefit by coordinating more efficiently with clients during content revisions or project updates, keeping all communication in one place. Non-profits can manage donor outreach and follow-ups without the expense or complexity of maintaining dedicated phone lines, making communication both accessible and cost-effective.
Costs? The plugin has a one time payment and then Twilio charges per-minute rates (typically $0.0085 for US calls) plus number fees which is far more affordable than enterprise solutions.
DialBunny proves that powerful communication doesn’t require complex setups or pricey subscriptions. By embedding Twilio’s capabilities into your WordPress ecosystem, it empowers you to make and receive calls with the same ease as posting an update. With AI smarts and robust management tools, it’s not just a plugin it’s a productivity booster.
Ready to give it a ring? Head to the WordPress plugin directory, install DialBunny, and connect your Twilio account. Your dashboard will never feel the same.