Effortlessly Make and Receive Phone Calls with the DialBunny Plugin

In today’s fast-paced digital world, business owners and content creators are constantly juggling multiple tools to stay connected with customers. What if you could streamline your communications by handling phone calls and texts right from your WordPress dashboard? Enter DialBunny, a lightweight WordPress plugin that transforms your site into a full-fledged call center. Powered by Twilio, DialBunny lets you make outbound calls, answer incoming ones, and manage SMS, all without ever leaving your admin panel. Whether you’re a solopreneur running an e-commerce store or a team managing client inquiries, this plugin eliminates the need for separate apps or hardware, saving you time and reducing overhead.

Released and actively updated as of 2025, DialBunny has garnered praise for its ease of use and seamless integration. In this article, we’ll dive into what makes DialBunny tick, how to set it up, and why it’s a game-changer for WordPress users looking to supercharge their customer interactions.

What is DialBunny?

DialBunny is a WordPress plugin that bridges the gap between your content management system and telephony services. At its core, it leverages Twilio’s robust API to enable real-time voice and SMS communications directly within WordPress. No more switching between your phone, and dashboard everything happens in one place.

The plugin requires an active Twilio account (with a funded balance for calls and texts), but once connected, it handles the heavy lifting. It’s not affiliated with Twilio but adheres to their terms of service, ensuring compliance and reliability. As of July 2025, early adopters have hailed it as “super easy” with “great features,” noting it’s far cheaper than dedicated call center software.

Key Features: Beyond Basic Calling

DialBunny isn’t just about picking up the phone—it’s packed with tools to make your communications smarter and more efficient. Here’s a breakdown of its standout capabilities:

1. Make and Receive Calls in Real-Time

• Initiate outbound calls with a single click from the dashboard. Simply enter a contact’s number or select from your saved list, and DialBunny connects you via your Twilio-powered phone number.
• Incoming calls trigger notifications right in your WordPress admin, allowing you to answer instantly through your browser’s audio. No downloads or extensions needed just your computer’s microphone and speakers.

2. SMS Management

• Send and receive text messages seamlessly. Compose quick replies or broadcast updates to leads and customers without leaving the interface.
• Organize conversations into threads for easy tracking, much like a built-in messaging app.

3. Contact and Log Management

• Build and maintain a contact database within WordPress. Add, edit, or block numbers to keep your list clean and spam-free.
• Access detailed call logs, including duration, timestamps, and outcomes, to analyze interactions and follow up effectively.

4. Custom Work Hours and Automation

• Set a timetable to define when you’re available, automatically blocking or routing calls outside business hours.
• Deploy automated text-to-speech responses for after-hours inquiries, or go next-level with the built-in AI voice assistant. This AI can field calls, answer FAQs, handle basic inquiries, and even book appointments ensuring no lead slips through the cracks.

These features make DialBunny ideal for service-based businesses, like consultants, real estate agents, or support teams, where quick responses can make or break a deal.

Setup: From Download to First Call

Getting DialBunny up and running is straightforward, taking just minutes if you have Twilio ready. Here’s how:

Prerequisites

• WordPress site hosted on a server with PHP 8.1+, MySQL 5.6+, and the cURL extension enabled.
• A custom domain with HTTPS (essential for secure call reception).
• A Twilio account with a phone number purchased and sufficient credits.

Installation

1. Log into your WordPress dashboard and navigate to Plugins > Add New.
2. Search for “DialBunny” and install it from the official repository (or download the ZIP from WordPress.org and upload it manually).
3. Activate the plugin and you’ll see a new “DialBunny” menu item appear.

Twilio Integration

1. Head to DialBunny > Settings in your dashboard.
2. Enter your Twilio Account SID and Auth Token (found in your Twilio console).
3. Assign a Twilio phone number to the plugin for handling calls and texts.
4. Save changes, and test by making a quick outbound call to verify audio.

For advanced tweaks, like enabling the AI assistant or custom timetables, refer to the plugin’s documentation on our official site. Pro tip: Start with a test call to your own mobile to ensure everything flows smoothly.

How DialBunny Handles Calls: A Day-in-the-Life Example

Imagine you’re updating a blog post and a client calls in. Instead of pausing to grab your phone, a notification pops up in the DialBunny dashboard. You click “Answer,” and the call connects via WebRTC and your browser handles the audio stream securely.

For outbound: From the contacts tab, select a lead, hit “Call,” and dial away. Post-call, the log auto-saves details for reference. If you’re offline, the AI steps in: “Hi, this is [Your Business]. I’m currently unavailable, how can I assist you today?” It can transcribe queries, schedule via integrated calendars, or route to voicemail.

This browser-based approach means you can manage calls from any device with a WordPress login, whether it’s your laptop at the office or a tablet on the go.

Benefits and Real-World Use Cases

Why choose DialBunny over traditional VoIP apps? For starters, it’s natively embedded in WordPress, cutting context-switching costs. Users report saving hours monthly by consolidating tools, and the AI features add a layer of 24/7 professionalism without extra hires.

• E-commerce Sites: Handle order confirmations or support queries instantly.
• Agencies: Coordinate with clients during content revisions.
• Non-Profits: Manage donor outreach without dedicated phone lines.

Costs? The plugin has a one time payment and then Twilio charges per-minute rates (typically $0.0085 for US calls) plus number fees which is far more affordable than enterprise solutions.

Dial In Your Productivity Today

DialBunny proves that powerful communication doesn’t require complex setups or pricey subscriptions. By embedding Twilio’s capabilities into your WordPress ecosystem, it empowers you to make and receive calls with the same ease as posting an update. With AI smarts and robust management tools, it’s not just a plugin it’s a productivity booster.

Ready to give it a ring? Head to the WordPress plugin directory, install DialBunny, and connect your Twilio account. Your dashboard will never feel the same.