Twilio Setup

This guide provides a step-by-step process for integrating Twilio into the DialBunny plugin, including how to configure all necessary API keys to enable seamless SMS and communication features.

Twilio SID & Token Keys

To seamlessly integrate the Twilio API with your DialBunny WordPress plugin, you'll first need to obtain your Twilio API SID and Auth Token. These credentials can be found by logging into your Twilio account and navigating to the Dashboard or by navigating to Keys & Credentials. Here, you’ll see the necessary credentials listed under "Account SID" and "Auth Token." Be sure to handle these credentials with care, as they provide access to your Twilio account and its services.

Once you have your SID and Auth Token, log into your WordPress site and navigate to the admin dashboard. From there, locate the DialBunny plugin in the sidebar menu and click on the setup page. Only administrators have access to the DialBunny setup page. Within the setup page, you should find designated fields for entering your Twilio credentials. Carefully input your Twilio API SID and Auth Token into the corresponding fields. Double check for any typographical errors to ensure a smooth configuration process. After entering your credentials, make sure to save the changes before exiting the page.

Twilio TwiML App Key

Next, you will need to head over to Twilio Twiml Apps and create a Twiml app. The Twiml app will handle the basic functionality of sending and receiving calls and texts.

Name the app whatever you like and then insert your voice configuration and message configuration request URLs. You can find the configuration URLs inside the setup page in the DialBunny plugin. The configuration URLs are unique to every WordPress site. Remember only administrators have access to the DialBunny setup page.

Copy the Twiml App SID from the Twiml app you just created.

Paste the Twiml App SID key into the corresponding field inside the DialBunny setup page.

Twilio API keys & tokens

Lastly, head over to Twilio API Keys & Tokens. Cick on Create API Key to create your credentials.

Give it a name, it's recommended that the region should be set to the United States, and the key type should be Standard.

After creating these API keys, copy both the SID and SECRET key.

Paste the SID and SECRET key into the corresponding fields inside the DialBunny setup page.

Now you're all set!