Released Numbers

From within the DialBunny call center dashboard, when switching phone numbers or clicking release, your old phone number will become released. Released phone numbers are numbers not in use but are still accruing a monthly charge from Twilio.

How To Release A Number

Head over to the DialBunny Dashboard and click on the 'Release' button which will release the phone number.

Where To find Released Numbers

From the DialBunny Dashboard go to the 'Released Numbers' page, here you will find all released numbers associated to the currently logged in WordPress user.

Remove Released Numbers (For Admins)

In the event that you want to remove a released phone number permanently from a users account, head over to the DialBunny 'Released' page to view all released numbers. Click on 'Remove Permanently' to completely remove the released number from a users account.

Don't forget to remove the phone number from your Twilio account so you don't accrue any costs after removing a number. Find the number you want to remove under 'Active Numbers', go to the 'Properties' tab and then click on 'Release phone number'.